The Experience Journey continues...
Core Areas of Expertise
Integrating Intelligence, Learning, and Strategy for Measurable Impact
Intelligence Analysis and Law Enforcement
I began my career as a criminal intelligence analyst and special agent working with organized crime, narcotrafficking, and gang investigations. Over the years, I've led intelligence projects, threat assessments, and internal investigations for government agencies and international partners.
Highlights of this experience include:
Serving as a Special Agent for the DOJ and INTERPOL-Analyst
Conducting high-level investigations and intelligence gathering operations
Supporting inter-agency task forces across Latin America and the U.S.
Providing training in intelligence tools, analysis cycles, and red flag detection
Publishing reports and articles on urban violence, criminal trends, and intelligence strategies
Instructional Design and Learning Development
With more than a decade of experience as a bilingual instructional designer and learning experience specialist, I help organizations transform complex content into learner-centered, measurable, and performance-driven learning experiences.
My approach connects instructional design, adult learning principles, digital learning, artificial intelligence, learning technology, and workforce capability to create solutions that support both the learner journey and organizational performance.
Rather than designing isolated courses, I develop learning experiences as part of a broader learning ecosystem—connecting content, technology, practice, accessibility, assessment, and performance support to help learners build relevant skills and apply them effectively in real-world environments.
Key experience includes:
Designing Learner-Centered eLearning Experiences
Creating interactive, SCORM-compliant digital learning using Articulate Rise, Storyline, Vyond, H5P, multimedia, microlearning, and scenario-based learning strategies.
Developing Learning Journeys and Curriculum Architecture
Designing structured curricula, learning pathways, competency-based experiences, and performance-focused learning journeys aligned with workforce and organizational needs.
Integrating AI Into Learning Design
Using AI-enabled tools to support content development, personalization, learning support, workflow efficiency, and scalable digital learning while maintaining human oversight and instructional quality.
Creating Scenario-Based and Performance-Focused Learning
Developing realistic scenarios, simulations, decision-making activities, assessments, and practice opportunities that strengthen critical thinking and workplace application.
Designing for Multilingual, Multicultural, and Accessible Learners
Creating inclusive and accessible learning experiences for diverse audiences, including bilingual English-Spanish learning environments and globally distributed workforces.
Measuring Learning and Performance
Aligning learning objectives, assessments, KPIs, and evaluation strategies to measure learner progress, capability development, behavior change, and organizational impact.
Academic Institutions and Programs
My academic background and experience in higher education allow me to merge research with practice. I've taught at the university level, trained professionals, and contributed to curriculum development for justice, intelligence, and learning science programs.
Professional highlights include:
Teaching courses in criminal justice, forensic psychology, intelligence, and instructional Design
Guest speaking at conferences on intelligence-led training, risk analysis, and digital learning
Mentoring students and professionals in intelligence, security, and L&D careers
Developing self-paced, certified courses available in both English and Spanish
Consulting with universities and training centers on instructional best practices
Project Leadership & Learning Transformation Consulting
Throughout my career, I have led and supported complex projects to design, implement, and improve learning solutions that strengthen workforce capability, learner experience, and organizational performance.
Learning Ecosystem Strategy & Transformation
Workforce Development & Capability Building Programs
Custom eLearning & Digital Learning Solutions
AI-Enabled Learning & Learning Technology Integration
Learner Experience, Curriculum & Learning Journey Design
Learning Analytics, Performance Measurement & Continuous Improvement
Who I Work With
I have partnered with:
Learning & Development Teams
Human Resources & Talent Teams
Corporate Learning Organizations
Higher Education & Continuing Education
Government & Public-Sector Learning Programs
International & Multilingual Organizations
Let's Work Together
If you’re seeking a consultant, trainer, or instructional designer with proven experience in both intelligence and learning strategy, I bring the skills, tools, and insight to elevate your mission.
➡️Contact me to schedule a consultation or view my portfolio of recent work.
Dr. Agnes Elisa is a highly accomplished scholar with a strong focus on Criminology and Education
She actively maintains her expertise by securing prestigious professional certifications, ensuring she remains at the forefront of developments in these dynamic fields.
Bachelor
Criminal Justice with a minor in Forensic Psychology
Masters
Criminal Justice / Law Enforcement
Doctor
Education with a minor in Instructional Technology and Distance Education
Postgraduate
Intelligence Studies
Graduate Certificate
Transnational Organized Crime Studies
Certifications
Gangs & Organized Crime
Criminal Intelligence Analysis Certifications
eLearning Certifications
Project Management Certifications
Criminal Intelligence Analysis Certifications
Others Certifications
Academic Experience
Instructor
ST. Petersburg College, Multijurisdictional Counterdrug Task Force National Guard of Florida State
• Puerto Rico Police Academy
- Teaching Courses: Criminal Intelligence Analysis Courses & Undercover Operations Courses
- Establishes working relationships with other programs to determine training needs and gaps.
- Review and update course materials and training plans for specific audiences and learning styles.
Online Professor
National University College
Online Division
Criminal Justice Faculty
- LMS: Blackboard & Canvas Instructure
- Teaching Courses: Forensic Psychology, National Security, Drug Addiction and Ethical Legal Aspects, Introduction to Criminal Justice System, Criminology, Interview and Interrogation, Victimology, Fundamentals of Penology and the Rights of the Prisoner, Rehabilitation and Treatment of the Delinquent, White Collar Crimes and Fraud Detection.
- Provides program oversight of assigned courses and related training projects supporting the institution.
- Establishes working relationships with other programs to determine training needs and gaps.
- Reviews and modifies course materials and training plans for specific audiences and learning styles.
Lecture Professor
Ana G. Méndez University
Public Safety School
- LMS: Blackboard
- Teaching Courses: Civil Rights, Special Populations, Mediation, Communications and Technology, Crime Scene Investigations, Administration and Supervision of the Crime Scene, Criminal Intelligence, Juvenile Justice Delinquency, Tactical Planning, Evidence, Criminal Procedure.
- Provides program oversight of assigned courses and related training projects supporting the institution.
- Establishes working relationships with other programs to determine training needs and gaps.
- Reviews and modifies course materials and training plans for specific audiences and learning styles.
- Performs duties involving the instruction of training courses or the modification of course content or materials.
Professor + Instructor
- Teaching Courses: Criminal Intelligence Analysis, Tactical Intelligence, Undercover Operations & Informant Administration, REID Interview & Interrogations Techniques.
- Instructional Designer of Academic Curriculum Courses.
- Training and Development Content Specialist.
- Application of the Instructional Designer Methods in Adult Students.
- Federal Contracting Business.
- Produces training products and materials such as reference manuals, user guides, job aids, Instructor lesson plans, course outlines and agendas, exercises/activities, quizzes/exams based on course analyses, and training needs assessment.
Professor
- LMS: Moodle
- Teaching Courses: Criminology, Juvenile Delinquency, Criminal Law, Crime Scene, and Supervised Practice of Criminal Justice Students.
- Reviews and modifies course materials and training plans for specific audiences and learning styles.
- Performs duties involving training course instruction or modifying course content or materials.
Co-Instructor and Lead Instructor
Mary Lou Fulton College for
Teaching and Learning Innovation
- LMS: Canvas
- Undergraduate and Graduate Level
- Expert in a particular content area who is hired to assist with a course under the supervision of a lead instructor.
- Answer course and content-related questions.
- Facilitate discussion with students with the goal of contributing content expertise and practical experience.
- Grade assignments and provide individual constructive feedback to students in a timely manner.
Professional Experiences
Multidisciplinary Expertise in Learning Experience, eLearning, AI, and Workforce Development
With more than 20 years of cross-sector professional experience and over a decade in instructional design and digital learning, I help organizations create learner-centered learning experiences and connected learning ecosystems that strengthen workforce capability and support measurable performance.
My work integrates learning strategy, instructional design, eLearning development, artificial intelligence, learning technologies, curriculum design, critical thinking, and learning analytics to address complex learning and performance needs across corporate, government, higher education, and professional environments.
Special Agent & Criminal Intelligence Analyst
Special Investigations Bureau @ Puerto Rico Department of Justice
- Special Agent at Public Integrity Division Civil Rights Section.
- Criminal Intelligence Analyst at Organized Crime Investigations Division.
- Criminal Intelligence Analyst at INTERPOL-Puerto Rico, Missing & Exploited Children Unit.
- For more information about my duties, please request a private message.
Content Designer, Training Development, ID, Educator & Consultant
Inteligencia Sociedad, LLC
- Instructional Designer, Training Specialist, Content Development, Curriculum Designer.
- Training and Development Content Specialist.
- Deep Learning of different Learning Theories about collaborative environments.
- Design and Development Training Programs with different types of adult theories and ID theories.
- Program Manager Skills Set applied to training programs.
Learning Experience & eLearning Specialist | Instructional Designer | Learning Consultant
- Design and develop learner-centered eLearning and digital learning experiences aligned with workforce capability and organizational performance.
- Create instructional strategies, learning journeys, curriculum frameworks, and performance-based learning solutions for corporate, government, higher education, and professional audiences.
- Develop interactive eLearning, multimedia, scenario-based learning, microlearning, assessments, and performance support resources.
- Integrate AI-enabled tools and learning technologies to improve scalability, personalization, content development, and learner support.
- Design learning solutions as part of broader learning ecosystems that connect learners, content, technology, data, and performance.
- Apply learning analytics, evaluation frameworks, KPIs, and continuous improvement strategies to measure learning effectiveness and organizational impact.
- Provide consulting in learning strategy, learner experience design, instructional design, workforce development, and learning transformation.
- Support bilingual and accessible learning experiences for English- and Spanish-speaking audiences.
Professional Experiences
How Agnes Elisa Inspires Through Teaching and Research in Criminal Justice and e-Learning
A practical goal
Gain more attention by approaching more clients and new project about eLearning, intelligence and criminal justice matters.
My 1st contribution
Be more visible by all my social media channels and help others.
Investing in myself
Find more communities to grow, share and follow with my support.
Approach People
Engage with people to offer feedback, advice and open conversations.
Deep Relationships through Contributions
Significant contributions following the 5 elements of work.
My greater purpose
A letter for my future self.
Starting of something big and wonderful
Communications and Post by my social media channels.
Experimenting and Improving
Ongoing process of my projects, ideas, research's, methods and motivations.
When it doesn't work out the way I hoped
Start over again...
Making it a Habit
Set my goals, chart my progress, Structure my environment, Expect Setbacks, Search for the positive, find a friend and picture the way I like life to be.
Imaging the Possibilities
Engaging with people and communities.
Changing
More to come.
5 Elements of Work
How Agnes Elisa Inspires Through Teaching and Research in Criminal Justice and E-Learning
As a freelance instructional designer, I was recently appointed as a Co-Instructor for the graduate program. I am excited to report that I have uncovered some truly fascinating material on the WOL mindset of the eLearning industry.
Purposeful Discovery
Relationships
Generosity
Visible Work
Mindset
Testimonials
A reliable, detail-oriented, confidential dedicated to each project and the apprentices' goals.
NUC / AGM
Deloitte Consulting
Department of Justice
Department of Justice
Border Patrol
Policia de Puerto Rico
Policia de Puerto Rico
Departamento de Justicia
Let's Connect
If you're seeking support in designing your next learning experience or need expert intelligence consulting for your organization, I invite you to reach out.
I offer tailored solutions that align with your goals and challenges, and I'm always ready to collaborate on projects that create meaningful impact
Frequently Asked Questions
Find answers to common queries about academic research, teaching methodologies, and Agnes Elisa’s work in social justice and criminal justice.
What professional experience do you bring to your consulting and educational work?
I bring more than two decades of experience spanning intelligence analysis, public safety, workforce development, higher education, organizational learning, and instructional design. My career has included roles in criminal intelligence, education, training, consulting, curriculum development, and leadership, allowing me to bridge the gap between strategic thinking, workforce development, and real-world application.
What industries and sectors have you worked with?
My experience spans higher education, government, public safety, law enforcement, nonprofit organizations, workforce development initiatives, and corporate learning environments. This diverse background enables me to understand complex organizational challenges and design solutions that support employee performance, leadership development, organizational effectiveness, and strategic decision-making.
How does your intelligence analysis background enhance your consulting approach?
My background in criminal and corporate intelligence analysis has strengthened my ability to evaluate complex problems, identify patterns, assess risks, analyze data, and support evidence-based decision-making. These analytical skills complement my work in learning strategy, workforce intelligence, organizational development, and performance improvement, helping organizations make informed, strategic decisions.
What makes your professional background unique?
My expertise combines Learning & Development, Workforce Analytics, Organizational Development, Instructional Design, Artificial Intelligence, Corporate Intelligence, Criminal Intelligence, and higher education. This multidisciplinary perspective allows me to develop integrated solutions that address learning, workforce performance, talent development, intelligence, and organizational growth simultaneously.
Do you provide services in both English and Spanish?
Yes. I provide bilingual consulting, training, instructional design, workforce development, intelligence analysis, and professional education services in English and Spanish. My bilingual capabilities enable me to support diverse organizations, multilingual teams, and international audiences while creating inclusive, culturally relevant learning experiences.
