Experience
Core Areas of Expertise
Integrating Intelligence, Learning, and Strategy for Measurable Impact
Intelligence Analysis and Law Enforcement
I began my career as a criminal intelligence analyst and special agent working with organized crime, narcotrafficking, and gang investigations. Over the years, I've led intelligence projects, threat assessments, and internal investigations for government agencies and international partners.
Highlights of this experience include:
Serving as a Special Agent for the Puerto Rico Department of Justice
Conducting high-level investigations and intelligence gathering operations
Supporting inter-agency task forces across Latin America and the U.S.
Providing training in intelligence tools, analysis cycles, and red flag detection
Publishing reports and articles on urban violence, criminal trends, and intelligence strategies
Instructional Design and Learning Development
With more than a decade of experience as a bilingual instructional designer, I help organizations transform content into measurable, engaging learning experiences. My instructional design work focuses on performance-based training and learning strategies that serve the modern workforce.
Key experience includes:
Designing SCORM-compliant eLearning using Articulate Rise, Storyline, Vyond, and H5P
Creating compliance, DEI, cybersecurity, and onboarding training programs
Developing curriculum frameworks and learning paths for government and corporate clients
Supporting multicultural and multilingual audiences through adaptive Design
Writing video scripts, scenarios, and assessments based on real-world applications
Academic Institutions and Programs
My academic background and experience in higher education allow me to merge research with practice. I've taught at the university level, trained professionals, and contributed to curriculum development for justice, intelligence, and learning science programs.
Professional highlights include:
Teaching courses in criminal justice, forensic psychology, intelligence, and instructional Design
Guest speaking at conferences on intelligence-led training, risk analysis, and digital learning
Mentoring students and professionals in intelligence, security, and L&D careers
Developing self-paced, certified courses available in both English and Spanish
Consulting with universities and training centers on instructional best practices
Project Leadership and Consulting
Throughout my career, I have led complex projects focused on:
Threat detection for security and compliance teams
Bilingual instructional development for remote teams and public safety agencies
Data-driven program design for fraud prevention and operational resilience
Strategic communications for intelligence and investigative teams
Learning audits, LMS implementation, and workforce capacity building
Who I Work With
I have partnered with:
Law enforcement and justice departments
International NGOs and government agencies
Corporate security and compliance teams
Universities and academic institutions
Learning and development units across industries
Let's Work Together
If you’re seeking a consultant, trainer, or instructional designer with proven experience in both intelligence and learning strategy, I bring the skills, tools, and insight to elevate your mission.
Contact me to schedule a consultation or view my portfolio of recent work.
Dr. Agnes Elisa is a highly accomplished scholar with a strong focus on Criminology and Education
She actively maintains her expertise by securing prestigious professional certifications, ensuring she remains at the forefront of developments in these dynamic fields.
Bachelor
Criminal Justice with a minor in Forensic Psychology
Masters
Criminal Justice / Law Enforcement
Doctor
Education with a minor in Instructional Technology and Distance Education
Postgraduate
Intelligence Studies
Graduate Certificate
Transnational Organized Crime Studies
Certifications
Gangs & Organized Crime
Criminal Intelligence Analysis Certifications
eLearning Certifications
Project Management Certifications
Criminal Intelligence Analysis Certifications
Others Certifications
Academic Experience
Instructor
ST. Petersburg College, Multijurisdictional Counterdrug Task Force National Guard of Florida State
• Puerto Rico Police Academy
- Teaching Courses: Criminal Intelligence Analysis Courses & Undercover Operations Courses
- Establishes working relationships with other programs to determine training needs and gaps.
- Review and update course materials and training plans for specific audiences and learning styles.
Online Professor
National University College
Online Division
Criminal Justice Faculty
- LMS: Blackboard & Canvas Instructure
- Teaching Courses: Forensic Psychology, National Security, Drug Addiction and Ethical Legal Aspects, Introduction to Criminal Justice System, Criminology, Interview and Interrogation, Victimology, Fundamentals of Penology and the Rights of the Prisoner, Rehabilitation and Treatment of the Delinquent, White Collar Crimes and Fraud Detection.
- Provides program oversight of assigned courses and related training projects supporting the institution.
- Establishes working relationships with other programs to determine training needs and gaps.
- Reviews and modifies course materials and training plans for specific audiences and learning styles.
Lecture Professor
Ana G. Méndez University
Public Safety School
- LMS: Blackboard
- Teaching Courses: Civil Rights, Special Populations, Mediation, Communications and Technology, Crime Scene Investigations, Administration and Supervision of the Crime Scene, Criminal Intelligence, Juvenile Justice Delinquency, Tactical Planning, Evidence, Criminal Procedure.
- Provides program oversight of assigned courses and related training projects supporting the institution.
- Establishes working relationships with other programs to determine training needs and gaps.
- Reviews and modifies course materials and training plans for specific audiences and learning styles.
- Performs duties involving the instruction of training courses or the modification of course content or materials.
Professor + Instructor
- Teaching Courses: Criminal Intelligence Analysis, Tactical Intelligence, Undercover Operations & Informant Administration, REID Interview & Interrogations Techniques.
- Instructional Designer of Academic Curriculum Courses.
- Training and Development Content Specialist.
- Application of the Instructional Designer Methods in Adult Students.
- Federal Contracting Business.
- Produces training products and materials such as reference manuals, user guides, job aids, Instructor lesson plans, course outlines and agendas, exercises/activities, quizzes/exams based on course analyses, and training needs assessment.
Professor
- LMS: Moodle
- Teaching Courses: Criminology, Juvenile Delinquency, Criminal Law, Crime Scene, and Supervised Practice of Criminal Justice Students.
- Reviews and modifies course materials and training plans for specific audiences and learning styles.
- Performs duties involving training course instruction or modifying course content or materials.
Co-Instructor and Lead Instructor
Mary Lou Fulton College for
Teaching and Learning Innovation
- LMS: Canvas
- Undergraduate and Graduate Level
- Expert in a particular content area who is hired to assist with a course under the supervision of a lead instructor.
- Answer course and content-related questions.
- Facilitate discussion with students with the goal of contributing content expertise and practical experience.
- Grade assignments and provide individual constructive feedback to students in a timely manner.
Professional Experiences
Multidisciplinary Expertise in Intelligence, Instructional Design, and Strategic Education
With over 20 years of cross-sector experience, I specialize in delivering impactful solutions in criminal and corporate intelligence analysis, instructional Design, and bilingual training development. My work bridges the gap between field operations, academic theory, and digital learning, helping government agencies, private institutions, and educational organizations achieve their goals through data, strategy, and learning.
At The Space of Agnes Elisa, my professional experience is rooted in evidence-based practice, ethical intelligence, and human-centered Design.
Special Agent & Criminal Intelligence Analyst
Special Investigations Bureau @ Puerto Rico Department of Justice
- Special Agent at Public Integrity Division Civil Rights Section.
- Criminal Intelligence Analyst at Organized Crime Investigations Division.
- Criminal Intelligence Analyst at INTERPOL-Puerto Rico, Missing & Exploited Children Unit.
- For more information about my duties, please request a private message.
Content Designer, Training Development, ID, Educator & Consultant
Inteligencia Sociedad, LLC
- Instructional Designer, Training Specialist, Content Development, Curriculum Designer.
- Training and Development Content Specialist.
- Deep Learning of different Learning Theories about collaborative environments.
- Design and Development Training Programs with different types of adult theories and ID theories.
- Program Manager Skills Set applied to training programs.
eLearning + Training Specialist, Instructional Designer, LE & CJ Advisor
The Space of Agnes Elisa, LLC
- Elearning Specialist Designer
- Instructional Designer and Content Development
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Conducting Academic Research in the field of Law Enforcement and Criminal Justice.
- Consulting Advisor of LE & CJ.
Professional Experiences
How Agnes Elisa Inspires Through Teaching and Research in Criminal Justice and E-Learning
A practical goal
Gain more attention by approaching more clients and new project about eLearning, intelligence and criminal justice matters.
My 1st contribution
Be more visible by all my social media channels and help others.
Investing in myself
Find more communities to grow, share and follow with my support.
Approach People
Engage with people to offer feedback, advice and open conversations.
Deep Relationships through Contributions
Significant contributions following the 5 elements of work.
My greater purpose
A letter for my future self.
Starting of something big and wonderful
Communications and Post by my social media channels.
Experimenting and Improving
Ongoing process of my projects, ideas, research's, methods and motivations.
When it doesn't work out the way I hoped
Start over again...
Making it a Habit
Set my goals, chart my progress, Structure my environment, Expect Setbacks, Search for the positive, find a friend and picture the way I like life to be.
Imaging the Possibilities
Engaging with people and communities.
Changing
More to come.
5 Elements of Work
How Agnes Elisa Inspires Through Teaching and Research in Criminal Justice and E-Learning
As a freelance instructional designer, I was recently appointed as a Co-Instructor for the graduate program. I am excited to report that I have uncovered some truly fascinating material on the WOL mindset of the eLearning industry.
Purposeful Discovery
Relationships
Generosity
Visible Work
Mindset
Testimonials
A reliable, detail-oriented, confidential dedicated to each project and the apprentices' goals.
NUC / AGM
As a professor, she demonstrated exceptional capability, responsibility, discipline, commitment, dedication, patience, ethics, and respect toward the students, coworkers, the institution, and her supervisor.
Dr. L Montalvo
Learning and Development Manager
Deloitte Consulting
Consistently demonstrated exceptional organizational skills and a keen ability to provide insightful feedback on the courses we were developing. Excelled in coordinating our team, ensuring all members were aligned and working efficiently towards our common goals. Her feedback was always constructive and aimed at enhancing the quality of our instructional materials, significantly contributing to our projects' success.
Dr. H. Quiñonez
Human Capital Consultant
Department of Justice
Joined a sensitive investigation division on an irregular working day. Teamwork was essential for maintaining the transparency of our investigations and ensuring the safety of our undercover agents. Collaborated effectively with special agents throughout our investigations, and my understanding of the agency's daily functions helped support our director during their term.
Inspector C. Rivera
Organized Crime and Intelligence Analysis Team
Department of Justice
Your outstanding effort in precision and reputation during the assigned investigations is commendable. Your contributions to the investigative team greatly assisted your colleagues in their inquiries. Your skills in teamwork, problem-solving, analysis, and investigation were evident in the quality and depth of your reports.
Inspector I. Acosta
Civil Rights Office
Border Patrol
El curso de Técnicas de Análisis e Inteligencia 1 ofrece a los participantes herramientas avanzadas para fortalecer sus habilidades analíticas y mejorar su capacidad de toma de decisiones informadas
Confidential
Agent
Policia de Puerto Rico
Tecnicas de Analisis e Inteligencia 1.
Curso de Operaciones Encubiertas y Administracion de Informantes. Con amplia experiencia en el campo, Agnes brindó un enfoque práctico y actualizado que permite a los participantes aplicar lo aprendido en situaciones reales y las potenciales situaciones en el campo investigativo.
Confidential
Agent
Policia de Puerto Rico
La estructura del curso permite una progresión gradual que se adapta a distintos niveles de experiencia, lo cual facilita el aprendizaje efectivo. Además, la profesora aporta una amplia experiencia en el campo, enriqueciendo el contenido con conocimientos actualizados y aplicaciones reales.
Confidencial
Agente
Departamento de Justicia
Proporciona herramientas prácticas y metodologías avanzadas para identificar, evaluar y anticipar riesgos, optimizando la toma de decisiones en contextos complejos. Además, el curso fomenta el desarrollo de competencias críticas para la seguridad y el análisis de amenazas.
Confidencial
Agente Especial
She possesses a deep understanding of instructional design principles and a unique ability to translate complex concepts into engaging and accessible learning experiences. Her leadership style fosters collaboration, innovation, and a supportive environment for all team members. Her dedication to enhancing the educational experience was evident in every project, and she consistently set high standards for quality and creativity.
Elizabeth F.
Bilingual Instructional Designer
Let's Connect
If you're seeking support in designing your next learning experience or need expert intelligence consulting for your organization, I invite you to reach out.
I offer tailored solutions that align with your goals and challenges, and I'm always ready to collaborate on projects that create meaningful impact
You can schedule a complimentary consultation, submit a service request, or browse my portfolio to discover how I can help your team achieve success.
Frequently Asked Questions
Find answers to common queries about academic research, teaching methodologies, and Agnes Elisa’s work in social justice and criminal justice.
What are the primary responsibilities of a Bilingual eLearning Instructional Designer?
A Bilingual eLearning Instructional Designer is responsible for creating compelling, engaging, and culturally appropriate eLearning content for diverse audiences. Duties include:
- Designing and developing eLearning courses using authoring tools like Articulate Storyline, Rise, or Adobe Captivate.
- Translating and localizing content for multilingual learners to ensure cultural and linguistic appropriateness.
- Collaborating with subject matter experts (SMEs) to gather and refine course content.
- Applying instructional design models like ADDIE or SAM to structure the learning process.
- Integrating multimedia elements like graphics, videos, and interactive activities to enhance learning.
What skills are essential for a Bilingual eLearning Instructional Designer?
Key skills include:
- Instructional Design Expertise: Proficiency in designing engaging, learner-centered content.
- Technical Skills: Familiarity with eLearning tools and Learning Management Systems (LMS).
- Bilingual Proficiency: Fluency in two or more languages to ensure accurate translation and cultural relevance.
- Collaboration: Ability to work with SMEs, developers, and stakeholders.
- Problem-Solving: Adapting designs to address unique learner needs and project constraints.
What is the typical process for creating an eLearning course?
The process often follows the ADDIE model:
- Analysis: Identify the learners’ needs, objectives, and content requirements.
- Design: Develop a blueprint, including learning objectives, activities, and assessments.
- Development: Build the course using eLearning tools, incorporating multimedia and interactivity.
- Implementation: Upload the course to an LMS or platform and ensure it functions properly.
- Evaluation: Collect learner feedback and analytics to improve the course.
How does being bilingual enhance an eLearning Instructional Designer's effectiveness?
Being bilingual enables designers to:
- Create inclusive and culturally sensitive content for a global audience.
- Translate and localize training materials while maintaining instructional integrity.
- Communicate effectively with multilingual teams and stakeholders.
- Adapt designs to address linguistic nuances and cultural differences, ensuring relevance and engagement for all learners.
What challenges do Bilingual eLearning Instructional Designers face, and how can they overcome them?
Challenges include:
- Maintaining Consistency Across Languages: Ensuring the same quality and instructional intent in all translations.
- Solution: Use translation memory tools and collaborate with professional linguists.
- Cultural Differences: Adapting content to suit the cultural context of learners.
- Solution: Research and include culturally relevant examples and scenarios.
- Technology Limitations: Navigating LMS restrictions or tool compatibility issues.
- Solution: Test content on various platforms and devices to ensure accessibility.
